willhill威廉希尔中文

Hotel Operations Management

  Program Overview

  This program will offer you business skills and acumen to work in a wide range of areas within this multifaceted industry. Among these areas will be front desk management, housekeeping operations, food and beverage management, and human resources planning.

  Throughout the program, you'll receive relevant technology-based training and industry certifications, including Opera, Smart Serve, Food Handlers and First Aid, which are recognized and sought after by top employers.

  As a graduate of the Hospitality Management program, you'll have unlimited career opportunities, responding to guests' needs and providing them with exceptional service and attention to detail. You'll be fully prepared to step in o key roles within both the front and back of a hotel, and make an impact on the guest experience.

  Picture the look on guests' faces as they walk in o the gorgeous lobby of a world-class hotel, are greeted by a helpful concierge, and warmly welcomed to a perfectly-finished guest suite before enjoying a meal and exquisite service in the dining room. All of this is made possible by the hard work and dedication of Hospitality Management program grads.

 

  Program Outlines

  A number of programs outlines as covered including:

  • HOSP -105 Food Theory

  • HOSP -122 Beverage, Bar and Dining Room

  • HOSP -201 Room Operations

  • HOSP -204 Introduction to Hospitality Sales and Marketing

  • HOSP -210 Human Resources

  • HOSP -220 Principles of Hospitality Management


  Faculty and Staff:

  1. Full-time Teacher

  There are 4 full-time teachers in this program, all of whom are young and vigorous with active thinking and rich teaching experience. 2 of them are double-qualified teachers. All the teachers have a master’s degree and overseas study and work experience ranging from 2-5 years, and all have been certified by SCC and Centennial College.

  2. Part-time Teacher

  The team of 5 part-time teachers in this program are all front-line hotel managers who have been engaged in the hotel industry for many years. They have good ideological and political qualities, professional ethics and craftsmanship, infarctate professional knowledge and rich practical experience, and, they can undertake professional course teaching, internship training and other teaching tasks.

 

  Careers (career development & co-op)

  You will gain hands-on experience and further your knowledge and skills during 14-week work-integrated learning experience with one of the program’s leading industry partners, which will support your learning and development. Graduate often begin their career at supervisory level hospitality and tourism establishments and progress to general management or ownership.

  Career Outlook:

  General Manager

  Sales and Marketing Coordinator

  Housekeeping Manager

  Food and Beverage Manager

  Front Desk Manager

  Meeting and Event Coordinator

  Co-op Industries:

Suzhou Centennial College

Crowne Plaza Suzhou

       Crowne Plaza Suzhou belongs to the Intercontinental Hotels Management Group. It was formerly known as the earliest foreign-related five-star hotel in Suzhou Industrial Park. It currently has 402 rooms and is one of the most famous international five-star hotels in Suzhou.

Suzhou Centennial College

Suzhou Hovel Mansion Hotel

  As a building with obvious characteristics, a combination of classic and modern, and rich in historical charm, Suzhou Hovel Mansion Hotel is a high end business club integrating business, leisure, dining, entertainment, and housing. The hotel won the 2011 China Best Design Hotel Award.

Suzhou Centennial College

W Hotel Suzhou

  The W Hotel Suzhou was recently opened in 2017. It is a global modern luxury brand under Marriott International. The W Hotel Suzhou, which inspires inspiration, creates trends, and boldly innovates, has a profound impact on the industry.

  At present, we have conducted in-depth cooperation with the above-mentioned hotels in terms of faculty sharing, co-construction of courses, and sharing of training bases. The hotels provide places for practical teaching for this major. Students who perform well in hotel training and internships will be favored and given priority to obtain employment opportunities.

 

  Professional Certificates

  • Smart Serve Certificate

  • CPR and First Aid Certification

  Includes access to Red Cross on-line training modules, first aid book and hand-on training in class.

  • ISA: International Sommelier Alliance

  • WSET Wine Certificate

 

  Faculty and Student Photos

Suzhou Centennial College

Students with CC Delegation after Perfect Serving for Them in Our Training Room

Suzhou Centennial College

 Overseas’ Students and Our Teachers in front of the Entrance of W Hotel Suzhou

 

  What Teachers Say About HM:

  Program Coordinator & Faculty-Ms. Jean Zheng

  We take pride in our hospitality management course. It is developed by both of Suzhou Centennial College and Canada Centennial College, and updated regularly by our lecturers and professors from both other colleges and industries to provide students the most up-to-date industry information. In the past two years teaching experiences, I focused on the application of management principles in this field. It includes both study hands-on work in the various operational areas of hospitality management such as Food Theory, Bar Management, House Keeping. I am grateful that students here are not only learn about topics that specifically relevant to the hospitality industry, but also learn a variety of skills.

 

       Professor-Mr. Simon, CEO of Menduner

  As a part-time professor of Suzhou Centennial College, I actively participate in the construction, planning and improvement of the courses of Hospitality Management. Considering the trends of the current hotel industry, I conduct practical teaching for students, help them to improve their practical ability, which truly realize combining theory with practice. I am more than happy that my series lectures on “Hotel Preparation and Opening” and seminar of “Hotel Career Planning and Development” are appreciated very much by the students.

 

  Faculty-Ms. Yi Liu

  It is a true pleasure being a faculty of this program. I adamantly presented myself as a beneficiary from the experience alongside the program which led to the following outcomes: my own development as educators, and further understanding of teaching and learning. I enjoy a close interaction with students, I love to help them not only in the academic and professional success, but in all their future endeavors to motivate them to achieve greater goals. I am sure that the more intentional we are in letting students know that they are loved and that we want them to succeed in classes and also in life, the greater their ability to be transformed and grow in o the persons that God has planned for them to become.

 

  What Students Say About HM:

  18HM Student: Yiduo Wei

  Throughout the program, I received relevant technology-based training and certifications which offered me business skills and gained lots of experiences. Furthermore, I expect more opportunity to have some trip for study purpose to other oversea education institute.

 

  18HM Student: Jingjing Zhao

  Through this program, I fully prepared to step in o key roles within both the front and back of a hotel, and make an impact on the guest experience. On the other hand, relevant courses in hotel management can also enrich people's lives and broaden their horizons. If you are interested in this aspect, you can choose a major in hotel management, which will let you experience a different life.